service@simply-bags.com

          Shipping - Delivery Information
          Need Help - Call 888-815-3455
               Anna, Debbie, Pat, or JoAnn
If you should have questions, comments, need help with an order, or to make changes to a submitted order. 
E-mail
service@simply-bags.com or call 888-815-3455.
 
 

RETURN POLICY:
Bags or totes that are not embroidered may be returned to us in their original condition within 15 days after customer receipt.  Shipping charges will be refunded if the delivered merchandise is an error from Simply Bags.  All returns must be accompanied by a return authorization number and can be issued by calling 888-815-3455 or e-mail service@simply-bags.com. We suggest United Parcel Service for return merchandise. Credit card refunds take one week for processing.

Custom monogrammed items are non-returnable. Please be sure your initials are correct,  proper set-up for three letter monogram - last name initial is center, largest letter - first name initial is first, middle name initial last.

ORDER PROCESSING:
Simply-Bags accepts Visa, MasterCard, Discover and money orders. Money orders may be sent to:
   Simply-Bags
   7320 West Akron Canfield Rd – Suite B
   Canfield, Ohio 44406 
Hours of operation are Monday thru Friday 9-5 EST.

Simply-bags stocks every item on the web-site. Occasionally items may be backordered, customers will be notified via e-mail M-F if an item is out of stock.

SHIPPING AND HANDLING:
Regular shipping method is UPS ground or USPS priority mail. Our logistics team will analyze your order destination and determine the best carrier for shipping your product.

NEXT DAY AIR– please call for pricing information.
Simply-bags ships to Canada and the United States, from Ohio.  Sales tax of 7% will apply to orders shipping to Ohio.

                               SHIPPING RATES ARE AS FOLLOWS:

ORDER AMOUNT SHIPPING CHARGE
$1 To 29.99 $ 6.99
$30 To $ 70.99 $ 7.99
$ 71 To $ 100.99 $ 9.99
$ 101 To $ 149.99 $ 13.99
$ 150 And Over $ 16.99

GROUND SHIPPING ESTIMATES:



INTERNATIONAL ORDERS
: Simply bags will ship internationally with pre-approval,  e-mail service@simply-bags with the product description you are interested in purchasing, with a complete address and we will quote shipping and handling information and expected delivery time.

PRIVACY: Simply-bags does not share or sell customers e-mail or address information. This web site is built on the Yahoo system and utilizes industry-standard security to secure credit card transactions.